GlobalLogic Walk-In-Drive 2019 For Freshers:
About Company
GlobalLogic is a Digital Product Engineering Services company that was founded in 2000 and is headquartered in San Jose, California. It is a privately held company funded by Partners Group and CPP Investment Board. It has Number of employees 13000+ and Revenue of USD $650M+.
Aspirants who are freshers of 2019 passed outs looking to get software job to settle in software field, so they can choose GlobalLogic company is one of the option to build future. Candidates are eligible of educational qualification can apply. It can give best salary. For more jobs you can regularly visit our site www.jobmela4u.com.
GlobalLogic Walk-In-Drive 2019 For Freshers | Support Specialist | Any Degree
Company: GlobalLogic
Job Designation : Support Specialist
Job Location : Gurgaon
Salary : Best In Industry
Experience : Freshers
Education Qualification : Any Degree
Job Designation : Support Specialist
Job Location : Gurgaon
Salary : Best In Industry
Experience : Freshers
Education Qualification : Any Degree
Job Description
Responsibilities:
Manage large amount of incoming partner emails and chats per the project’s productivity and quality
SLAs
Provide answers/resolution to partner queries/issues through email and chat to the utmost
satisfaction of partners
Escalate issues requiring high-level expertise to expert teams/individuals and get a resolution for the
partner
Liaise between partners and various internal teams/individuals while working to get answers or
resolution to partner queries/issues
Work on various ad-hoc projects requiring reaching out to partners through email and review large
amount of data/info while exceeding the quality and productivity targets
Identify and share partner feedback with the relevant individuals/teams through appropriate internal
channels in place
Assist team/ops management identify and analyse opportunities to optimize and develop processes
& tools for improving internal efficiency and partner experience
Track performance status, metrics, etc of various tasks undertaken
Required Skills:
Graduate in any discipline
Excellent communication skills (especially written) in English
Good keyboarding skills along with basic computational ability and internet savviness. Knowledge
of G suite will be an added advantage
Strong analytical, problem solving and troubleshooting skills – ability to discern trends and suggest
solutions to product/process related issues
Open to working in 24/7 environment (including holidays)
Enthusiasm for customer service and passion for consumer products
Team player with very good interpersonal skills and forward-looking attitude
Open to feedback and zeal for learning new things
We Have:
Interesting and challenging work in a large and dynamically developing company
Exciting projects involving the newest technologies
Professional development opportunities
Excellent compensation and benefits package, performance bonus program
Modern and comfortable office facilities
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