Wednesday, 10 March 2021

IBM Jobs 2021 For Freshers As Tech Associate | Bangalore/Hyderabad

IBM Jobs 2021: International Business Machines Corporation is an American Multinational Technology and consulting corporation. It manufacturers and markets computer hardware and middleware and software,offers infrastructure,hosting and consulting services ranging mainframe computers to nano technology. Candidates trying job in IBM. Candidates selected gives training with good position and facilities. It is good oppurtunites. Attend test to conducted. Apply through link in post. Visit our site for job in www.jobmela4u.com.

IBM Jobs 2021 For Freshers As Tech Associate | Bangalore/Hyderabad


Company: IBM
Job Designation: Tech Assocaite
Job Location: Bangalore/Hyderabad
Experience: 0-2 years
Eligibility: B.E/B.Tech'
Website: www.ibm.com

Job Description
BE/ B.Tech – Computers/ Electrical/ Electronics/ Telecom Engineering; BCA/ B.Sc
Minimum 0-2 years of experience in IT Industry

A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise. If you enjoy helping people with technical issue, you’ll love your career at IBM.

As Tech Support Associate, you are responsible to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintain poise and professionalism even with very difficult and demanding customers.

Responsibilities:
Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account
End Users across North America, EMEA and Asia-Pacific.
Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
Providing remote Infrastructure support delivery and performing problem cause analysis
Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
Anticipating customer needs and effectively addressing concerns related to their issue or resolution
Providing direct technical assistance to customers via phone, email, and chat.

How to Apply: IBM Jobs 2021 For Freshers As Tech Associate- Click here To Apply Now

Interested and eligible candidates can apply IBM Recruitment Drive 2021 online by following links.

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