Amazon Off Campus Drive 2024 For Freshers As Cloud Support Associate | Any Graduate

Amazon Off Campus Drive 2024: Amazon is hiring for the position of Cloud Support Associate across multiple locations, including Hyderabad, Bangalore, Chennai, Mumbai, and Gurugram. This role is open to graduates from any discipline, with up to one year of experience. 

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Amazon Off Campus Drive 2024 For Freshers As Cloud Support Associate | Any Graduate

Company: Amazon

Job Designation: Cloud Support Associate

Job Location: Hyderabad/Chennai/Bangalore/Mumbai/Gurugram

Experience: 0 - 1 year

Eligibility: Any Graduate

Website: www.amazon.com

Job Description

Responsibilities:

On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat.

You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.

Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/ mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better CX and compliance with global AWS standards, practices and policies.

Career development: We promote advancement opportunities across the organization to help you meet your career goals.

Required Skills:

0-1 years of experience in Linux Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops.

Programming/ scripting experience (Java, Perl, Ruby, C#, and/or PHP).

Troubleshooting/ Support experience.

Excellent oral and written communication skills.

How To Apply: Amazon Off Campus Drive 2024 For Freshers As Cloud Support Associate- Click Here To Apply Now