NTT DATA Off Campus Drive 2024 For Freshers As Associate Specialist | Bangalore

NTT DATA Off Campus Drive 2024: 

About Company:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

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NTT DATA Off Campus Drive 2024 For Freshers As Associate Specialist | Bangalore

Company: NTT DATA 

Job Designation: Associate Specialist

Job Location: Bangalore

Experience: Freshers

Eligibility: Any Degree

Website: www.nttdata.com

Job Description

We are currently seeking a Helpdesk Associate – L1 Technical Guidance to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Helpdesk Associate at Grade-4 position in Service Desk

Must be a Graduate.

Good communication skills with 6+ months of international calling experience

Good comprehension & writing skills

Must possess excellent customer handling skills

Should be comfortable to work in rotational shift with 24×7 support window

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

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