NTT DATA Off Campus Drive 2024: NTT DATA is seeking fresh graduates to fill the role of Associate Engineer at their New Delhi location. Candidates with a bachelor’s degree are invited to apply. This position offers an excellent opportunity for freshers to begin their careers with a globally recognized organization and gain valuable experience in the engineering field.
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NTT DATA Off Campus Drive 2024 For Freshers As Associate Engineer | New Delhi
Company: NTT DATA
Job Designation: Associate Engineer
Job Location: New Delhi
Experience: Freshers
Eligibility: Bachelor's Degree
Website: www.nttdata.com
Job Description
Monitors client infrastructure and solutions.
Identifies problems and errors prior to or when they occur.
Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.
Investigates first line incidents assigned and identifies the root cause of incidents and problems.
Fulfils approved requests following agreed procedures.
Provides telephonic or chat support to clients when required.
Executes approved maintenance activities including patching and configuration changes.
Follows the required handover procedures for shift changes to ensure service continuity.
Reports and escalates incidents where necessary.
Ensures the efficient and comprehensive resolutions of incidents and requests.
Proactively identifies opportunities for work optimization.
Updates existing knowledge articles or creates new ones.
Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.
May also contribute to/ support on project work as and when required.
May work on implementing and delivering Disaster Recovery functions and tests.
Required Skills:
Ability to communicate and work across different cultures and social groups.
Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
Additional Skills:
Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor.
Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience).
How To Apply: NTT DATA Off Campus Drive 2024 For Freshers As Associate Engineer- Click Here To Apply Now
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