Genpact Off Campus Drive 2024 For Freshers As Process Associate | Hyderabad

Genpact Off Campus Drive 2024: 

About Company:

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. 

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Genpact Off Campus Drive 2024 For Freshers As Process Associate | Hyderabad

Company: Genpact

Job Designation: Process Associate

Job Location: Hyderabad 

Experience Freshers

Eligibility: Any Graduate

Website: www.genpact.com

Job Description

Responsibilities:

Collect the delinquent amount from the customer over the phone or take promises from them on making the payment

Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution

Inbound & outbound calling

Provide payment plans basis customer requirement

Maintain a deep understanding of client process and policies

Graduate (in any stream)

Excellent Communication Skills (verbal and written)

Preferred qualifications

Good customer handling skills

High Energy level

Effective probing skills and analyzing / understanding skills

You should be able to work on a flexible schedule (including weekend shift)

How To Apply: Genpact Off Campus Drive 2024 For Freshers As Process Associate- Click Here To Apply Now