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Ericsson Jobs 2023 For Freshers As Service Monitoring Engineer | Bangalore
Company: Ericsson
Job Designation: Service Monitoring Engineer
Job Location: Bangalore
Experience: 1 - 2 years
Eligibility: B.E/B.Tech
Website: www.ericsson.com
Job Description
You will also be responsible for receiving trouble reports from the Operator’s Customer Care Center (or from the Operator’s customer directly in some very specific cases), resolving them to the customer’s satisfaction and providing meaningful status on repair and/or restoration activity to the Customer Care Center (or to the Operators’ customers)!
We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity – trying new things and learning from our mistakes.
We believe in sharing our insights and helping one another to build an even better user plane.
We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
What you will do
Manage all incidents raised through the ticketing tool or on customer request.
Work with ISP’s and third party vendors to identify issues with client infrastructure equipment.
Help onsite engineers to check and resolve issues with the equipment, take cautious decision to ensure that the down time is as short as possible.
You will bring
Experience in troubleshooting, alarm monitoring,
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Experience: 6 months-1 year.
How To Apply: Ericsson Jobs 2023 For Freshers As Service Monitoring Engineer- Click Here To Apply Now
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