Atlan Jobs 2023 For Freshers As Product Support Intern | Across India

Atlan Jobs 2023: Atlan is a data democratization company that helps teams collaborate frictionlessly on data projects. It is based in New Delhi, India.It is creating a home for data teams—allowing them to truly democratize both internal and external data, while automating repetitive tasks. Candidates trying job in Atlan. Candidates selected gives training with good position and facilities. It is good opportunities. Attend test to conducted. Apply through link in post. Visit our site for job in www.jobmela4u.com. 

Atlan Jobs 2023 For Freshers As Product Support Intern | Across India 

Company: Atlan

Job Designation: Product Support Intern

Job Location: Across India

Experience: Freshers

Eligibility: Any Degree

Website: www.atlan.com

Job Description

We believe that great customer service is a company value and not just a job requirement. Every single person in the company is responsible for creating delight in the lives of our users. Doing what’s right for the customer is baked into Atlan’s DNA. So far, our Customer Happiness team has been responsible for supporting our customers and ensuring they can get the most out of Atlan.

People underestimate the value of delighting customers consistently at every touchpoint. A GREAT customer experience is when a user reaches out with a problem and leaves with a solution AND a smile on their face. The best brands consistently create these wow moments for their users.

We’re looking for someone who can help us scale our customer support function and help Atlan be truly great at customer service.

If you’re looking for a high-impact opportunity, at a fast-growing startup, and truly believe that user & customer delight can be one of the biggest moats for a company…. this is the role for you.

Identify root causes for technical/functional issues that impact Atlan customers.

Identify software bugs and build, test and deploy fixes keeping performance, regression & edge cases in mind.

Document issue resolutions by creating reusable artifacts like  Run-books / Knowledge Base articles

Act as a bridge between our front-line support team and the Engineering team. Provide feedback to Engineering on Issue Patterns/Design changes/Features

 

Hands-on experience in working with Programming code in a variety of languages (Python/Java/Golang/Kotlin etc.).

Ability to read hundreds of lines of code and reverse engineering the code flow and functionality.

Strong Computing & Software fundamentals – Operating System (Linux), Network, Storage (File Systems), Programming/Scripting, REST

Effective communication – Be able to concisely define problem statements and draft solutions.

[Preferred] Familiarity with Code debuggers within popular IDEs – IntelliJ, PyCharm, VS Code etc.

[Preferred] Understanding of Cloud technologies/deployments – Kubernetes/AWS/Azure/GCP/Argo.

How To Apply: Atlan Jobs 2023 For Freshers As Product Support Intern- Click Here To Apply Now