Wipro Jobs 2023: Wipro Ltd is a global information technology, consulting and outsourcing company. Candidates trying job in Wipro. Candidates selected gives training with good position and facilities. It is good opportunities. Attend test to conducted. Apply through link in post. Visit our site for job in www.jobmela4u.com.
Wipro Jobs 2023 For Freshers As System Engineer | Bangalore
Company: Wipro
Job Designation: System Engineer
Job Location: Bangalore
Experience: Freshers
Eligibility: Any Graduate
Website: www.wipro.com
Job Description
Excellent communication skills
Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills
Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies
Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
Answer incoming calls and respond to customer's emails intimely manner.
Manage and resolve customer complaints
Identify and escalate issues to supervisors as and when needed
Provide product and service information to customers
Research required information using available resources and Offer solution to customers
Research, identify, and resolve customer complaints using applicable software
Route calls and tickets to appropriate resources and Domains who can best support he user
Document all call information according to standard operating procedures
Recognize, document, and alert the management team of trends in customer calls
Create SOPs for new Issues and resolution given
Complete call logs and reports
How To Apply: Wipro Jobs 2023 For Freshers As System Engineer- Click Here To Apply Now
No comments:
Post a Comment