ECI Off Campus Drive 2023 For Freshers As Associate Network Engineer | B.E/B.Tech/BSC/BCA/MCA or Equivalent

ECI Off Campus Drive 2023: ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services,  ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More then 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI. 

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ECI Off Campus Drive 2023 For Freshers As Associate Network Engineer | B.E/B.Tech/BSC/BCA/MCA or Equivalent

Company: ECI

Job Designation: Associate Network Engineer

Job Location: Bangalore/Hyderabad/Indore/Remote

Experience: 0 - 2 years

Eligibility: B.E/B.Tech/BSC/BCA/MCA or Equivalent

Website: www.eci.com 

Job Description

Network monitoring and utilization reporting

Create tickets using ticketing procedures and follow escalation procedures

Handle direct customer calls and raise tickets

Incident validation - Alarm verification (i.e log into devices once an alarm is received to ensure it's not a false positive)

Collect vital stats on each device (differs by device) and provide reporting

Troubleshooting of LAN/WAN issues including switching, routing VLAN, trunking

Open cases with 3rd party vendors (ISP, Cisco, TAC, Palo, Alto)

Ticket follow up

Coordinate with ISPs and vendors on bandwidth and hardware issues

Perform upgrades and maintenance of network devices

Escalate to Senior engineers

To continuously improve on their knowledge around information security as it relates to their job and identifying and preventing phishing attempts

Participates in scheduled Support and Product Team meetings

Required Skills: 

Exceptional written and oral communication skills

Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills

Highly self-motivated and directed with excellent interpersonal skills

Strong problem solving and troubleshooting skills required: Ability to identify and analyze network quality and operational processes and then drive corrective / preventive action plans

Strong documentation skills

Ability to absorb and retain information quickly

Highly self-motivated and directed

Sharp attention to detail

Outstanding client/customer services skills

Ability to effectively prioritize and execute tasks in a high-pressure environment

How To Apply: ECI Off Campus Drive 2023 For Freshers As Associate Network Engineer- Click Here To Apply Now