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PTC Off Campus Drive 2022 For Freshers As Product Analyst | Pune
Company: PTC
Job Designation: Product Analyst
Job Location: Pune
Experience: Freshers
Eligibility: Bachelor/Master Degree
Website: www.ptc.com
Job Description
Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
Developing expert-level knowledge of the Windchill installation and functionality issue and keeping PTC Knowledgebase evolved
Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
Focus on own professional development and occasional teaching or mentoring of other team members. With increasing experience and providing valuable input to Technical Support projects and/or functional teams.
Assist in the creation and implementation of technical training and documentation related to the above topics Collaborate with other offices worldwide to provide first-class support for mission-critical customers
How To Apply: PTC Off Campus Drive 2022 For Freshers As Product Analyst- Click Here To Apply Now
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