Saturday 27 August 2022

HP Off Campus Drive 2022 For Freshers As Technical Support Representative Role | Bangalore

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HP Off Campus Drive 2022 For Freshers As Technical Support Representative Role | Bangalore



Company: HP

Job Designation: Technical Support Representative Role

Job Location: Bangalore

Experience: Fresher(2018 to 2021)

Eligibility: Any Graduate

Website: www.hp.com

Job Description

Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders

Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone

Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue

Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues

High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders

Required Skills:

Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)

Basic computer hardware knowledge

Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage

Must possess the zeal to demonstrate Customer First culture in every interaction

Must have good typing skills

Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills

Must be open to working in rotational shifts

How To Apply: HP Off Campus Drive 2022 For Freshers As Technical Support Representative Role- Click Here To Apply Now

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