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HP Off Campus Drive 2022 For Freshers As Technical Support Representative Role | Bangalore
Company: HP
Job Designation: Technical Support Representative Role
Job Location: Bangalore
Experience: Fresher(2018 to 2021)
Eligibility: Any Graduate
Website: www.hp.com
Job Description
Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Required Skills:
Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
Basic computer hardware knowledge
Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
Must possess the zeal to demonstrate Customer First culture in every interaction
Must have good typing skills
Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
Must be open to working in rotational shifts
How To Apply: HP Off Campus Drive 2022 For Freshers As Technical Support Representative Role- Click Here To Apply Now
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