Monday 7 March 2022

Etech Global Jobs 2022 For Freshers As Quality Analyst | Vadodara

Etech Jobs 2022: It is leading provider of intelligent sales, service and technology solutions inbound and outbound voice and live chat. Candidates trying job in Etech Global. Candidates selected give straining with good position and facilities. It is good oppurtunites. Attend test to conducted. Apply through link in post. Visit our sit for job in

Etech Global Jobs 2022 For Freshers As Quality Analyst | Vadodara

Company: Etech Global
Job Designation: Quality Analyst
Job location: Vadodara
Experience: 1+ years
Eligibility: Any Graduate

Job Description
Completes quality audits in accordance with current campaign guidelines and uses designated tools to ensure targets are met and turnaround times are adhered to with defined accuracy standards
Provides written and verbal feedback to leaders/operations/clients on quality scores with areas of opportunities at agent, process and campaign level
Provides necessary feedback to operations or clients to ensure critical compliance and behavior issues are reported or escalated, including unethical actions
Assist Leaders with improving customer interactions, sharing feedback on calibration calls and provide input for recommendations
Assists with routine and ad hoc requests
Supports projects and initiatives within the department
Maintains confidentiality of all reports, files, schedules, databases, and documents; as well as all customer and proprietary information
Sends data and reports to account stakeholders if needed
Be open and responsive to consistent coaching; take an active role in performance planning and goal setting.
Be flexible in an environment by championing and embracing change.

Required Skills:
Computer proficiency in MS Office
Flexible in working hours is a must
Good oral & written English skills and interpersonal communication skills
Exceptional listening and analytical skills
Ability to effectively organize, prioritize, multi-task and manage time
Ability to work independently
Excellent attention to detail
Ability to exercise strict confidentiality in all matters

How To Apply: Etech Global Jobs 2022 For Freshers As Quality Analyst- Click Here To Apply Now

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