Saturday, 8 January 2022

PowerSchool Group Jobs 2022 For Freshers As Associate Technical Support | Bangalore

PowerSchool Group Jobs 2022: It is committed to diverse and inclusive workplace is an equal opportunity employer basis of race, national origin,gender,gender identity,sexual orientation, Protected veteran status,disability,age legally protected status. Candidates trying job in PowerSchool Group. Candidates selected gives training with good position and facilities. It is good oppurtunites. Attend test to conducted. Apply through link in post. Visit our site for job in www.jobmela4u.com.

PowerSchool Group Jobs 2022 For Freshers As Associate Technical Support | Bangalore


Company: PowerSchool Group
Job Designation: Associate technical Support
Job Location: Bangalore
Experience: Freshers
Eligibility: B.E/B.Tech/B.Sc-CSE/IT/ECE
Website: www.powerschool.com

Job Description
Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
Logs and tracks calls using problem management database and maintains history records and related problem documentation
Prepares standard statistical reports, such as help desk incident reports
Consults with programmers to explain software errors or to recommend changes to programs
May test software and hardware to evaluate ease of use and whether product will aid user in performing work
All other duties as assigned

Required Skills:
Hands on Experience in SQL Database (MS SQL) is preferred
Experience with ETL is preferred
Acqa data studio knowledge for MS SQL is a plus
Proficient in Microsoft Office suite
Salesforce experience preferred
Prior CRM experience preferred
Strong attention to detail and time management
Strong oral and written communication skills
Strong customer service and conflict resolution skills
Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
Associate’s degree or equivalent work experience

How To Apply: PowerSchool Group Jobs 2022 For Freshers As Associate Technical Support- Click Here To Apply Now

No comments:

Post a Comment