Tuesday, 4 January 2022

NTT DATA Off Campus Drive 2022 For Freshers As Technical Support Engineer | Delhi

NTT DATA Off Campus Drive 2022: NTT DATA is innovation partner around the world business operations emphasis long term-commitment combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions. Candidates trying job in NTT DATA. Candidates selected gives training with good position and facilities. It is good oppurtunites. Attend test to conducted. Apply through link in post.Visit our site for job in www.jobmela4u.com.

NTT DATA Off Campus Drive For Freshers As Technical Support Engineer | Delhi


Company: NTT DATA
Job Designation: Technical Support Engineer
Job Location: Delhi
Experience: Freshers
Eligibility: B.E/B.tech/B.Sc/BCA
Website: www.nttdata.com

Job Description
Monitors client infrastructure and solutions
Identify problems and errors prior to or when they occur
Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
Investigate first line incidents assigned and identify the root cause of incidents and problems
Fulfil approved requests following agreed procedures
Provide telephonic or chat support to clients when required
Execute approved maintenance activities including patching and configuration changes
Follow the required handover procedures for shift changes to ensure service continuity
Report and escalate incidents where necessary
Ensure the efficient and comprehensive resolutions of incidents and requests
Proactively identify opportunities for work optimisation
Update existing knowledge articles or create new ones
Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities.

Required Skills:
Ability to communicate and work across different cultures and social groups
Ability to plans activities and projects well in advance, and takes into account possible changing circumstances
Ability to maintain a positive outlook at work
Ability to work well in a pressurised environment
Ability to work hard and put in longer hours when it is necessary
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
Ability to adapt to changing circumstances
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

How To Apply: NTT DATA Off Campus Drive 2022 For Freshers As Technical Support Engineer- Click Here To Apply Now

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