ANSYS Jobs 2021 For Freshers As Technical Support Engineer | Pune

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ANSYS Jobs 2021 For Freshers As Technical Support Engineer | Pune

Company: ANSYS

Job Designation: Technical Support Engineer

Job Location: Pune

Experience: 1 - 3 years

Eligibility: Masters/bachelors Degree

Website: www.ansys.com

Job Description

Apply engineering expertise and knowledge of simulation techniques of Ansys Mechanical products to provide highest level technical support to Customers and Channel Partners

Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of large scope, complex problems, to improve customers’ productivity and satisfaction with ANSYS products

Developing simulation best practices, solutions, FAQs for knowledge base

Develop and strengthen long-term relationships with customers.

Develop technical expertise in one or more simulation areas 

Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes.

Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements

Instruct training classes on the usage of ANSYS simulation products

Execute field marketing activities including technical presentations for marketing events, assist Sales and Presales efforts to grow ANSYS business based on the expertise and skill set requirements

Participate in other strategic team and company initiatives, as needed

Learn and gain expertise in new technical areas as and when required for the team & personal development

 

Required Skills:

Ph.D, Masters or Bachelor’s degree in an engineering discipline (Mechanical/Applied Mechanics/Aerospace/Automotive)

Sound Knowledge of Structural mechanics & Finite Element Analysis

Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems

Engaging personality, engineering curiosity and willingness for continuous learning

Ability to work independently, as well as with others in a diverse team environment

Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English

Strong organizational and time management skills, possesses a sense of urgency

Projects a professional image and demonstrates business acumen, driven to succeed

Interested in working with customers and willing to travel

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