Zycus Jobs 2021 For Freshers As Product Technical Analyst | Mumbai

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Zycus Jobs 2021 For Freshers As Product Technical Analyst | Mumbai 

Company: Zycus

Job Designation: Product Technical Analyst

Job Location: Mumbai

Experience: 0-1 years

Eligibility: B.E/B.Tech
Website: www.zycus.com

Job Description

Zycus is looking for Engineering Graduates in Computer Science, IT or Electronics with 0-1 years experience to join us as Product Technical Analyst.

Responsibilities:

Be part of a 24/7 support team supporting Zycus’s Source-to-Pay procurement suite

Be the first point of Contact for Customers having queries/ issues related to Zycus products

Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction

Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes

Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing

Evaluate and suggest innovative solutions and workarounds for customer requirements

Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.

Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Required Skills:

Engineering Graduate (B.E./B.Tech) in CS/IT/Electronics

Experience Level: 0-1 years

Strong written and verbal communication skills.

Willingness to work in Shifts

Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.

Ability to collaborate with various internal and external stakeholders

Ability to multitask, learn, execute and excel

Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage

How to Apply: Zycus Jobs 2021 For Freshers As Product Technical Analyst- Click Here To Apply Now

Interested and Eligible candidates can apply this drive in online ASAP.