RedBus Jobs 2021 For Freshers As Support Engineer | Bangalore

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RedBus Jobs 2021 For Freshers As Support Engineer | Bangalore

Company: RedBus

Job Designation: Support Engineer

Job Location: Bangalore

Salary: INR 2.00-2.50 LPA

Experience: 0-1 year

Eligibility: B.E/B.Tech
Website: www.redbus.com

Job Description

Support Engineer – L2 is the one who provide support on Technical issues on website and mobile App platform. An ideal candidate should have a strong mindset of application support with Technical Support background. The activities include Supporting all inter organization teams on all sorts of technical issues. The successful applicant will closely work with Customer Support Representative, Business Development, Developer team and other technical teams in a highly collaborative environment to provide rapid response to production emergencies and fixes.

Responsibilities:

Monitor production issue queue on a rotation basis and work with Developer and Product team to prioritize, analyze and manage them to closure.

Be the teams representative on track, manage, trouble-shoot and fix technical issues-

short term and long term.

Provide on-call support during off-hours as needed to supplement dedicated 24/7 team.

Engineering Graduates – B.E/Btech, MCA

0 to 1 year experience with any application support/technical support experience Or Fresher with good communication skills & technical knowledge will also be considered.

Good command on SQL, Mongo DB and any of the scripting language(C, C++, Python).

Required Skills:

Ability and desire to strive in a proactive, high pressure, customer facing environment.

Prior application support experience is preferable.Roles and Responsibilities

Excellent interpersonal and communication skills ( Written and Verbal)

How To Apply: RedBus Jobs 2021 For Freshers As Support Engineer- Click Here To Apply Now