Monday 26 April 2021

Genpact Jobs 2021 For Freshers As Management Trainee | Noida

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Genpact Jobs 2021 For Freshers As Management Trainee | Noida


Company: Genpact
Job Designation: Management Trainee-Support Engineer
Job Location: Noida
Experience: Freshers
Eligibility: B.E/B.Tech
Website: www.genpact.com

Job Description
Degree in Information Technology, Computer Science or equivalent

Responsibilities:
We are inviting applications for the role of Management Trainee – Application Support L1 !
In this role, you will be a part of the DPO support team who will take ownership of customer issues reported and see problems through to resolution Responsibilities

Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Provide prompt and accurate feedback to customers
Ensure proper recording and closure of all issues
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles

Required Skills:
Take ownership of customer issues reported and see problems through to resolution
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Skillset .net, sql scripts, Azure / AWS, Ticketing tool like JIRA

How To Apply: Genpact Jobs 2021 For Freshers As Management Trainee- Click Here To Apply Now

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