Saturday, 6 March 2021

Logicsoft Jobs 2021 For Freshers As Server Support Engineer | Delhi & NCR

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Logicsoft Jobs 2021 For Freshers As Server Support Engineer | Delhi & NCR

Company: Logicsoft

Job Designation: Server Support Engineer

Job Location: Delhi & NCR

Experience: 3.5 + years

Eligibility: B.Tech/MCA


Job Description

Provide second-level support of Concerto Cloud's infrastructure, virtual machines, and customers in a fast-paced, highly-available, cutting-edge environment

Manage Windows Server 2012 R2 and 2008 R2 Active Directory domains, including planning, configuring, optimizing, and maintaining

Support and maintain all servers, SANs, network equipment, and other related software/hardware for Cloud customers

Take on and complete project-based work, during periods of downtime, as delegated from Cloud and Application Engineers

Operate as a World-Class customer support agent in order to facilitate a high degree of customer satisfaction for all Cloud customers daily

Participate in team building exercises and develop strong relationships with team members and customers.

Seek ways to contribute to continuous improvement during downtime either through working projects or personal training on new topics

Fulfill the role of Peer Partner to newly hired team members

Report to the role of Cloud Operations Manager


Strong desire to tackle complex issues and learn to provision and troubleshoot access to new technologies

Install, support, and troubleshoot server and workstation operating systems including Windows Server 2008R2/2012R2, Windows Desktop, Linux, and Mac OS X

Support and maintain enterprise-scaled server environments; analyze and resolve problems associated with server hardware and software

Provide dedicated tier 2 technical support

Maintain and develop Concerto tools, templates, documentation, and systems to support a high-availability production cloud environment

Respond to service incidents to resolve network, operating system, and application errors in a timely manner

Create various administrative reports to ensure accurate and timely record keeping

Follow defined processes and procedures for data center and cloud computing activities, including onboarding new customers, scheduling production maintenance, and supporting cloud customers

Adhere to configuration and change management procedures, including changes, upgrades, patches, etc. that correspond with change control methodologies, using ITIL standards

Update systems and application software as required to maintain current patches & fixes

Maintain continuous, open, and consistent professional communication with customers, peers and management and employs active listening to confirm understanding

Continue to acquire and apply new knowledge and learning

Minimum Requirements - Education, Skill & Abilities:

Bachelor's degree in Business, Accounting, MIS or equivalent experience

Minimum three years technical expertise in systems installation, configuration, maintenance, and support

Experience with VMWare ESX or Microsoft Hyper-V hypervisor

Demonstrate strong experience in at least one of the four following areas: Windows Server System Administration, SAN Administration, Virtualization Administration, or SQL Administration

Demonstrated understanding of Cloud System Architecture

Demonstrated understanding of High Availability, Business Continuity, and Disaster Recovery concepts and requirements

Proficient in Microsoft Office applications

Excellent communication and relationship building skills

Excellent problem solving and analytical skills

Strong time management and organizational skills

Valid Driver's License required

Required Skills:

Master's Degree in Business, Accounting, MIS or equivalent experience

Three years experience supporting customer environments within Public or Private Cloud

ITIL Foundation certified

Microsoft Certified Solutions Associate (MCSA) certified

Some experience with basic MS SQL database administration tasks such as account creation, backups, and restores

Prior experience with Active Directory administration

Customer project driven consulting/development organization experience preferred

How To Apply: Logicsoft Jobs 2021 For Freshers As Server Support Engineer- Click Here To Apply Now

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