Sunday, 14 March 2021

Jumbotail Jobs 2021 For Freshers As Customer Success Executive | Bangalore

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Jumbotail Jobs 2021 For Freshers As Customer Success Executive | Bangalore


Company: Jumbotail
Job Designation: CUstomer Success Executive
Job Location: Bangalore
Experience: 0-2 years
Eligibility: Graduation/Masters Degree
Website: www.jumbotail.com

Job Description
Acquire your set of customers and manage the initial incubation processes to understand the flow of acquisition and incubation
Activate your set of customers through high impact at the time of acquisition & using scalable mechanism
Use scalable resources for acquisition and updating newer version of the app in long run
Drive recency of the customer and make sure customers are transacting in our platform
Own overall relationship with assigned customers, which include: Increasing product adoption, ensuring retention, satisfaction and success.
Establish an emotional connection with each assigned customer and drive continued value of Jumbotail products and services.
Program manage any escalations related to assigned customers.
Work with customers to establish critical Issues or Issue patterns and aid the customers by scalable fashion
Own Jumbotail business transparency to the assigned customers.
Work to identify & develop opportunities to other business team to increase the share of wallet of the customer
Build a culture of customer point of view in all the business discussion
Advocate customer needs/issues cross-functionally
Develop, prepare, and nurture customers for Jumbotail & Government policies and legal aspects.
Requirements:
An ideal candidate for this role is someone who has-

Required Skills:
Proficiency in Kannada language as most of our customers communicate in their regional languages. 
Willingness to work on field and get hands dirty
Passion to work with startups, especially food and grocery industry
Willingness to go above and beyond for customers with high bias for action
Graduation/Masters from Tier1/Tier2 college of the state
0-24 month of work experience in customer facing (F2F) role
Passion to go above and beyond to solve customer problems
Ability to work with constraints of cost, resources and time
Highly data oriented approach and ability to understand problems using dat
Knowledge of excel, SQL and any other analytical tools will be an added advantage
Inclination to work in technology enabled environment and ability to understand change in technology
Ability to use scalable resources to get things done
Ability to collaborate cross functionally for customer related issues/escalations
Ability to think on feet and examine any problem in a structured manner

How To Apply: Jumbotail Jobs 2021 For Freshers As Customer Success Executive- Click Here To Apply Now

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