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Infosys Jobs 2021 For Freshers As Technical Support | Bangalore
Company: Infosys
Job Designation: Technical Process Specilaist
Job Location: Bangalore
Experience: 0-3 years
Eligibility: B.E/B.Tech
Website: www.infosys.com
Job Description
Effectively resolve L1 helpdesk queries as per deliverables outlined
Ensure appropriate documentation of the interaction on the customer’s account in the prescribed format
Execute transactions as per prescribed guidelines and timelines
Ensure that performance parameters are met to meet SLA targets • Ensure customer/user confidentiality and data protection at all times
Technical and Professional Requirements: L1 helpdesk / Tech support process providing remote support for Laptops/ Desktops/ LAN Issues/ Printer Configuration
How To Apply: Infosys Jobs 2021 For Freshers As technical Support- Click Here To Apply Now
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