Saturday, 30 January 2021

IBM Off Campus Drive 2021 For Freshers As Technical Support | Hyderabad/Bangalore

IBM Off Campus Drive 2021: Company is an american multinational technology consulting corporation. Company manufactures and markets computer hardware,middleware and software,and offers infrastructure,hosting and consulting services. Candidates trying job in IBM. Candidates selected gives training with good position and facilities. It is good oppurtunites. Attend test to conducted. Apply through link in post. Visit our site for job in

IBM Off Campus Drive 2021 For Freshers As Technical Support | Hyderabad/Bangalore

Company: IBM
Job Designation: Technical Support
Job Location: Hyderabad/Bangalore
Salary: INR 3-3.5 LPA
Experience: 0-2 years
Eligibility: B.E/B.Tech

Job Description
As Tech Support Associate, you are responsible to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintain poise and professionalism even with very difficult and demanding customers.

Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific
Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
Providing remote Infrastructure support delivery and performing problem cause analysis
Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
Anticipating customer needs and effectively addressing concerns related to their issue or resolution
Providing direct technical assistance to customers via phone, email, and chat.

How to Apply: IBM Off Campus Drive 2021 For Freshers As Technical Support- 

Bangalore: Click here 

Hyderabad: Click Here 

Interested and eligible candidates can apply IBM Off Campus Drive 2021 in online by following link.

Last Date to Register for IBM Off Campus Drive: ASAP

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