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Accenture Jobs 2021 For Freshers As Associate-IT | Bangalore
Company: Accenture
Job Designation: Associate-IT
Job Location: Bangalore
Experience: 0-1 years
Eligibility: B.E/B.Tech
Website: www.accenture.com
Job Description
You will be working as a part of IT Help desk team assisting in application related technical issues. You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email, web tickets & remote support.
Responsibilities:
The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers.
The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents.
They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions
How To Apply: Accenture Jobs 2021 For Freshers As Associate-IT- Click Here To Apply Now
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