Monday, 28 December 2020

BioQuest Jobs 2020 For Freshers As Tech Support | Bangalore

BioQuest Jobs 2020: Our expertise at BioQuest empowers life-sciences companies maximize their business potential. We provide actionable insights and services that impact productivity and revenue growth for our clients. Candidates trying job in BioQuest. Candidates selected gives training with good position and facilities. It is good opportunity. Attend test to conducted. Apply through link in post. Visit our site for job in

BioQuest Jobs 2020 For Freshers As Tech Support | Bangalore

Company: BioQuest
Job Designation: Tech Support
Job Location: Bangalore
Experience: Freshers
Eligibility: Any Graduate

Job Description
Deliver service and support to end-users using and operating phone , via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Accurately process and record call transactions using a computer and designated tracking software;
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary;
Stay current with system information, changes and updates

Required Skills:
Proper phone etiquette;
Ability to speak and write clearly and accurately;
Demonstrated proficiency in typing and grammar;
Knowledge of relevant software computer applications and equipment;
Knowledge of customer service principles and practices;
Effective listening skills;
Willingness to co-operate with others and work to the greater good;
Multi-tasking capabilities;
Weekend working availability on a Saturday or Sunday if required

How To Apply: BioQuest Jobs 2020 For Freshers As Tech Support- Click Here To Apply Now

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