Tuesday, 22 October 2019

Sutherland Off Campus Drive 2019 | Technical Support Executive/ Customer Service Associate | Cochin

Sutherland Off Campus Drive 2019: As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences.


Aspirants who are freshers of 2019 passed outs looking to get software job to settle in software field, so they can choose Sutherland company is one of the option to build future. Candidates are eligible of educational qualification can apply. It can give best salary. For more jobs you can regularly visit our site www.jobmela4u.com.

Sutherland Off Campus Drive 2019 | Technical Support Executive/ Customer Service Associate | Cochin


Company: Sutherland
Job Designation : Technical Support Executive/ Customer Service Associate
Job Location : Cochin
Salary : Best In Industry
Year of Passing : 2017/2018/2019
Education Qualification : Any Degree

Job Description

Responsibilites:
Answer phone/ Email or Chat to respond to customer inquiries w.r.t McAfee products & any technical troubleshooting with regard to the McAfee product for PC & Mobile.
Assist customers with installation / uninstallation of McAfee products
Assist customers with product configuration, error messages & / or common issues
Project a professional company image through phone & email chat interaction
Provide customers with product and service information
Provide assistance with regarding to customer service issues as well like (Renewing / refunding the product etc..,)
Transfer customer calls to appropriate department if required
Escalate the call to the next level if required

Eligibility

Education Qualification: Any Degree

Required Skills:
Any Graduate/ 10+2+3 Certificate Holder
Willing to work US shifts (Rotational)
An aptitude for customer service and Computer troubleshooting
Excellent oral and written communication skills (English)
Keyboarding Skill (WPM – 25 to 30) Accuracy (85%)
Must be able to join immediately- work location would be Cochin

Willing to relocate to Cochin, if a non-Keralite

Communication Skills:

Verbal: Fluent in English
Written: Good written skills in English.

Terms and Conditions for Sutherland Off Campus Drive 2019:

Must be able to join immediately as the requirement is urgent
Should be willing to work night shifts (Rotational)
Free cab facility with pick up and drop for all night shifts (within transportation boundary)

Event Date: 20 October 2019 (Sunday)

Venue Address for Sutherland Off Campus Drive 2019:

Rajagiri School of Engineering & Technology
Rajagiri Valley Rd, Rajagiri Valley,
Kakkanad, Ernakulam
Kerala 682039


Online Application Link for Sutherland Off Campus Drive 2019 Technical Support Executive/ Customer Service Associate Jobs- CLCIK HERE

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